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Customer Relationship Management
Cubex Systems offers state-of-the-art, open source Customer Relationship
Management System. Organizations today have become more customer centric
than product centric. Working towards catering to the market demands is a
wise approach which organizations have realized and given due importance.
This realization has created a demand for a Customer Relationship Management
system which helps organizations in getting to know their customers better.
A Customer Relationship Management (CRM) software promises to deliver a 360º
customer view. In this view, all customer interactions are integrated across
various departments, primarily sales, marketing and customer service. Open
source CRM reduces the cost, simplifies the adoption and speeds up the
integration of CRM.
vTiger is our recommendation for CRM application. We Support
Sales Force Automation
Lead Management
Account & Contact Management
Opportunity Management
Sales Quotes
Customer Support & Service
Trouble Tickets
Knowledge Base
Customer Self Service
Online Knowledge Base
Marketing Automation
Campaign Management
Account & Contact Management
Mass Mailing
E-mail Templates
Mail Merge Templates
Inventory Management
Products Catalog
Price Books
Vendor Management
Purchase Orders
Sales Orders
Invoices
Activity Management
To Dos, Meetings & Calls
Recurring Events
Shared Calendar
Activity History
E-mail Notifications
Notes
Productivity Add-ons
Email Client
Outlook Plug-in
Office Plug-in
Thunderbird Extension
Customer Portal
RSS Feeds
Reports & Dashboards
Key Metrics
Customizable Reports
20 Pre-built Dashboards
20 Pre-built Reports
Report Folders
Product Customization
Custom Fields (10 different data objects)
Pick Lists
Custom List Views
Drag & Drop Modules
Currency customization
Security Management
User Management
Profiles
Roles
Groups
Organization-level Access Control
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Maximize
business 
